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Nisum Enhances E-commerce Experience with Innovative Search Filter

May 17, 2023 1:38:53 PM

Nisum implemented a new shop/search filter for the client’s website. This new feature integrated third-party vendor fulfillment information regarding stock availability and delivery times with the client’s website. By adding new search functionality, customers can easily view in-stock items and sort based on availability and expected delivery times for custom orders. 

Man smiles and holds a credit card to make an online purchase.

A Fortune 500 retail client improved their website performance, sales conversions, and revenue by implementing a custom search filter, leading to:

+$1MM

revenue increase in 3 months

+60,000

new website visits after filter launch

 

Business Challenge

A leading home goods retailer experienced poor performance of customized products on their website due to their dependency on third-party vendors to provide delivery information. Their existing search filters, refinement attributes, and lack of connectivity with third-party data resulted in:

  • Low sales conversions for all customized products
  • Loss of eCommerce revenue for the client and third-party vendors
  • Poor customer experience and retention as a result of inaccurate fulfillment times
  • Increased cart abandonment and customer service requests
  • Poor website performance for custom orders

New call-to-action

 

Solution

Nisum implemented a new shop/search filter for the client’s website. This new feature integrated third-party vendor fulfillment information regarding stock availability and delivery times with the client’s website. By adding new search functionality, customers can easily view in-stock items and sort based on availability and expected delivery times for custom orders. This enhanced UI/UX led to:

  • Increased sales conversions for custom orders by providing customers with accurate order fulfillment times
  • Increased eCommerce revenue as a result of new configurable shipping filters and in-stock facet logic for search
  • Improved customer experience by allowing the customer to filter their search by product availability and gain a more accurate prediction of delivery times for custom orders
  • Decreased cart abandonment and reduced customer service requests due to new, configurable shipping filters that establish clear customer expectations at the time of purchase
  • Improved website performance by creating a more efficient customer shopping experience and improving connectivity with third-party vendor information

Ready to enhance your website performance, boost sales conversions, and increase revenue? Contact us now to upgrade your website with new features and an improved UI/UX design that will transform your customer's online shopping experience and drive business growth.

Nisum

Nisum

Founded in California in 2000, Nisum is a digital commerce company focused on strategic IT initiatives using integrated solutions that deliver real and measurable growth.

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4 minutos de lectura

Nisum Enhances E-commerce Experience with Innovative Search Filter

May 17, 2023 1:38:53 PM

Nisum implemented a new shop/search filter for the client’s website. This new feature integrated third-party vendor fulfillment information regarding stock availability and delivery times with the client’s website. By adding new search functionality, customers can easily view in-stock items and sort based on availability and expected delivery times for custom orders. 

Man smiles and holds a credit card to make an online purchase.

A Fortune 500 retail client improved their website performance, sales conversions, and revenue by implementing a custom search filter, leading to:

+$1MM

revenue increase in 3 months

+60,000

new website visits after filter launch

 

Business Challenge

A leading home goods retailer experienced poor performance of customized products on their website due to their dependency on third-party vendors to provide delivery information. Their existing search filters, refinement attributes, and lack of connectivity with third-party data resulted in:

  • Low sales conversions for all customized products
  • Loss of eCommerce revenue for the client and third-party vendors
  • Poor customer experience and retention as a result of inaccurate fulfillment times
  • Increased cart abandonment and customer service requests
  • Poor website performance for custom orders

New call-to-action

 

Solution

Nisum implemented a new shop/search filter for the client’s website. This new feature integrated third-party vendor fulfillment information regarding stock availability and delivery times with the client’s website. By adding new search functionality, customers can easily view in-stock items and sort based on availability and expected delivery times for custom orders. This enhanced UI/UX led to:

  • Increased sales conversions for custom orders by providing customers with accurate order fulfillment times
  • Increased eCommerce revenue as a result of new configurable shipping filters and in-stock facet logic for search
  • Improved customer experience by allowing the customer to filter their search by product availability and gain a more accurate prediction of delivery times for custom orders
  • Decreased cart abandonment and reduced customer service requests due to new, configurable shipping filters that establish clear customer expectations at the time of purchase
  • Improved website performance by creating a more efficient customer shopping experience and improving connectivity with third-party vendor information

Ready to enhance your website performance, boost sales conversions, and increase revenue? Contact us now to upgrade your website with new features and an improved UI/UX design that will transform your customer's online shopping experience and drive business growth.

Nisum

Nisum

Founded in California in 2000, Nisum is a digital commerce company focused on strategic IT initiatives using integrated solutions that deliver real and measurable growth.

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