Nisum implemented new supply chain features that improved inventory flow and visibility.

Business Challenge

A Fortune 500 retail client had no real-time visibility to track the fulfillment process and online out-of-stock inventory that was available in store but unavailable for shipping, and they also had increased technology costs associated with stores opening and closing, leading to:

• Loss of revenue

• Frustrated customers from poor customer experience

• Increased inventory management costs 

• Increased data related costs with opening new stores instead of re-opening existing stores

Solution

Nisum implemented multiple features in the supply chain, achieved by:

• Building a near-real-time end-to-end supply chain view focused on estimating the inventory demand across all digital and physical retail touchpoints, using:

• Power BI (a tool used to create reports and dashboards) for the view UI and Spring Boot and Azure SQL database on the backend, along with Azure tools

• Providing customers with an alternate option when items are out of stock by analyzing the data of each day

• Providing better inventory visibility and management to identify the right products to be stocked at the right store at the right time period

• Re-using the operational location numbers of the closed stores to another location without breaking online, retail, and Omni BI applications (reads, analyzes, and reports multi-channel data)

Feel free to contact us for more information on how Nisum can drive results for your company.