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Nisum Helps Generate $8MM Incremental Revenue via Scrum-Team-as-a-Service (STaaS)

Jul 22, 2020 1:16:00 PM

Nisum developed an integrated solution in eCommerce and supply chain.

scrum-team-as-a-service

The ability to specify purchased goods’ delivery date results in:

+4.3%
cart-to-buy conversions

Business Challenge

A Fortune 500 multi-brand, premium goods client needed their technology to provide estimated delivery dates from the Product Page through checkout in a short period of time, which they did not have the available resources to do so at the time, leading to:

  • Customer complaints due to generalized delivery dates

    • Customers wanted an exact delivery date

  • Customers calling pre-and post-purchase to find out the delivery date of their goods

  • Order cancellations

 

Solution

Nisum offered a STaaS team (a Product Delivery Manager, Scrum Master, developers, and QAs) to develop an integrated solution in eCommerce and supply chain that would provide specific product delivery dates, by:

  • Analyzing data and real use cases to decide where to focus to get better results, by accurately addressing the front-end (eCommerce) and back-end (supply chain) to provide estimated delivery dates.

  • Implementing Data-Driven Product Management to drive business and technology decisions 

  • Addressing gaps between different processes in the supply chain and the technical solution

  • Deeply understanding specificities of different types of products and modeling them in the system

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Feel free to contact us for more information on how Nisum can drive results for your company.

Nisum

Nisum

Founded in California in 2000, Nisum is a digital commerce company focused on strategic IT initiatives using integrated solutions that deliver real and measurable growth.

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2 minutos de lectura

Nisum Helps Generate $8MM Incremental Revenue via Scrum-Team-as-a-Service (STaaS)

Jul 22, 2020 1:16:00 PM

Nisum developed an integrated solution in eCommerce and supply chain.

scrum-team-as-a-service

The ability to specify purchased goods’ delivery date results in:

+4.3%
cart-to-buy conversions

Business Challenge

A Fortune 500 multi-brand, premium goods client needed their technology to provide estimated delivery dates from the Product Page through checkout in a short period of time, which they did not have the available resources to do so at the time, leading to:

  • Customer complaints due to generalized delivery dates

    • Customers wanted an exact delivery date

  • Customers calling pre-and post-purchase to find out the delivery date of their goods

  • Order cancellations

 

Solution

Nisum offered a STaaS team (a Product Delivery Manager, Scrum Master, developers, and QAs) to develop an integrated solution in eCommerce and supply chain that would provide specific product delivery dates, by:

  • Analyzing data and real use cases to decide where to focus to get better results, by accurately addressing the front-end (eCommerce) and back-end (supply chain) to provide estimated delivery dates.

  • Implementing Data-Driven Product Management to drive business and technology decisions 

  • Addressing gaps between different processes in the supply chain and the technical solution

  • Deeply understanding specificities of different types of products and modeling them in the system

New call-to-action


Feel free to contact us for more information on how Nisum can drive results for your company.

Nisum

Nisum

Founded in California in 2000, Nisum is a digital commerce company focused on strategic IT initiatives using integrated solutions that deliver real and measurable growth.

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