Streamlining Global Healthcare: How Nisum Overcame Language Barriers

In their mission to revolutionize healthcare through groundbreaking research, a visionary clinical research company faced a significant obstacle - language barriers. By introducing a new validation process, Nisum amplified the company's mission to improve lives, creating a future where groundbreaking discoveries know no language boundaries.

Business Challenge

Relying on a third-party vendor for translation capabilities, they encountered delays in reaching global accessibility. Testing requirements for launching new features in multiple languages, coupled with the absence of a dedicated validation process, hindered their ability to make a meaningful impact worldwide, leading to:

• Delays in time-to-market due to bugs and defects found in the language translation application after it had already been integrated into the system 
• Inefficient use of human-capital due to an increase in the amount of time to test and deploy new features in multiple languages after application integration

• Low translation conversion accuracy rate of 20% due to the lack of a team dedicated to focus on validating and creating the language translation

• Limited global reach due to the application only being available in English-speaking countries

Solution

Nisum amplified the company's mission to improve lives, creating a future where groundbreaking discoveries know no language boundaries by introducing a new validation process, that tests features in multiple languages simultaneously upon the delivery of the translated application. This approach fostered a vibrant ecosystem where researchers, scientists, and healthcare professionals from diverse backgrounds could collaborate seamlessly, leading to:

• Faster time-to-market by requiring the application validation process at the time of delivery as opposed to when the application had already been integrated into the platform
• Improved use of human-capital due to the creation of a streamlined validation process that required less time fixing bugs that had already been integrated within the system
• Improved translation accuracy due to the new validation process and adding priority to language translation with the help of a focused team that identified gaps in the deployed languages 
• Expanded global reach due to improved translation accuracy and time-to-market allowing the platform to be available in multiple languages and deployed globally

Join us in revolutionizing the world of clinical research and healthcare with Nisum's groundbreaking solutions. Together, we can amplify your mission of improving lives and ensuring life-changing medicines reach those in need faster than ever before.  Contact us today to embark on your healthcare transformative journey.